The world is changing at a rapid pace
but retail stores have not kept up
Innovative products are rarely brought to life in a meaningful way.
It can be a costly channel with limited opportunity to build relationships.
Consumers have lost affinity for the brands they buy, and have little awareness of the ones they don’t.
Retailers control the buying experience.
So, what’s the solution?
Cost-effective access to prime retail footfall
Launching 2021 - Westfield London
Unique physical destinations that give consumers the opportunity to discover your products and make new choices. Ideal for established brands looking for more flexibility - or digitally native brands looking for a low risk entry point to the physical retail channel. Start small with a monthly subscription plan and scale up as your needs grow.
Bring your products to life
Live storytelling and meaningful conversations to engage consumers
We’ll help you unlock the true value of your products and services by bringing them to life in our magazine-style venues. Our passionate team present multi-brand, cross-category lifestyle ‘stories’ that bring innovative products to life in a relatable context. Our knowledgeable advisors walk shoppers through demos of your products, to drive consumers direct to your brand store.
Retain full margin on your sales
Cut out the middle men
We offer the benefits of online shopping, without the restrictions of traditional retail stores. We don’t stock products as we believe consumers prefer to discover products and then buy at their leisure. Visitors to a venue can scan a QR code of anything they like, or visit us online for reliable advice, and then buy direct from your brand, or from a choice of selected retailers.
Build deeper relationships with your customers
Create an emotional connection
We create environments - both physical and online - designed to genuinely help people discover and choose brands that will let them lead a better life every day. We believe an environment that isn’t just about sales tactics will encourage the engagement and loyalty that empowers both consumers and brands.
Explore our new launch venue
Westfield London
Discover more about our UK launch venue located in Europe's largest and busiest shopping centre Westfield London. With footfall figures recovering faster than many other locations this is an opportunity to try a new way to showcase your products that is low-risk and cost-effective.
A manifesto for retail
As a team we have seen some of the best brands lose out to the competition because retail is focused on margin and sales. This is just an outdated model.
Things are about to change. Physical retail is becoming a powerful media channel.
Warren Richmond CEO, Situ Live
A manifesto for retail
As a team we have seen some of the best brands lose out to the competition because retail is focused on margin and sales. This is just an outdated model.
Things are about to change. Physical retail is becoming a powerful media channel.
Warren Richmond CEO, Situ Live
Download our report
Retail: The Quantum Shift
How can brands inspire loyalty and advocacy in a new retail environment?
Making an impact and building brand love is about much more than adding a few bells and whistles to a tired old retail formula.
This report gets to the heart of what motivates consumers and why brands need to take advantage of a new, more experiential approach.